meri (broken_gizmo) wrote,

Please to be getting your stories straight.


One of the things I've been trying to determine is whether or not we're going to be able to get a static IP address for our cable modem after the Comcast@home to Comcast transition. I've been told a bunch of conflicting things by a bunch of different people. So when my phone rang about 20 minutes ago and it was Yet Another Comcast Representative making sure I knew about the upcoming transition, I leapt upon him and asked about static IPs. He seemed quite certain that they were going to stick with the same model of "running through DHCP, but always giving out the same IP" and that they weren't going to be doing any of that "dynamic IP stuff." "Great!" thinks I. Just to be sure, he gave me a phone number I could call to confirm this information. So I call, and ask my question, and get put on hold. When the support person comes back, I am told that no, the person I spoke with earlier was wrong, and that Comcast will be making no attempt to make sure that users get the same IP every DHCP renewal. Well, crap. But, they say, I can call and they can sell me a static IP! Yay! That call resulted in me finding out that yes, I can indeed buy a static IP! I just need to upgrade to 'business' service! For only $229 a month!

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